Privacy policy

1. Introduction

Welcome to Zimastore (Zima Herbal). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our herbal products.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via payment gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

c) Order Information

When you place an order, we collect details necessary to process and deliver your purchase.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and customer support
  • Improve our website and user experience
  • Send promotional offers (only if you opt-in)

Prevent fraud and unauthorized transactions

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website performance
  • Remember user preferences
  • Analyze traffic and user behavior

You can disable cookies through your browser settings, but this may affect website functionality.

5. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Payment gateways (for secure transactions)
  • Shipping partners (for order delivery)
  • Service providers (for website operations and analytics)

Legal authorities (if required by law)

6. Data Protection & Security

We implement appropriate security measures to protect your data, including:

  • Secure servers
  • Encrypted transactions (SSL)
  • Restricted access to sensitive information

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise your rights, contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations

For business and analytical purposes

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

12. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the jurisdiction of Delhi courts.

13. Contact Us

For any questions regarding this Privacy Policy:

📧 Email: care@zimastore.net
📞 Phone: +1 727-966-2612
📍 Address: 400A,12 Ajit Singh House, Yusuf Sarai Commercial Complex, Near Green Park Metro Station Exit - 2, New Delhi - 110016