Refund policy

1. Introduction

This Return & Refund Policy outlines the conditions under which products purchased from our website may be returned or refunded. Please read this policy carefully before making a purchase.

2. Eligibility for Returns

Returns are accepted only if:

• The product is damaged, defective, or incorrect.
• The return request is raised within the specified return period.
• The product is unused and in original packaging.

3. Return Period

Return requests must be submitted within 7 days of delivery. Requests submitted after this period may not be accepted.

4. Non-Returnable Items

The following items are not eligible for return:

• Used or opened products.
• Perishable or hygiene-sensitive items.
• Products purchased during clearance or sale events.

5. Return Process

To initiate a return, please contact our support team with your order number, product details, and reason for return. Our team will guide you through the process.

6. Refunds

Once the returned product is received and inspected, approved refunds will be processed within 7–10 business days to the original payment method.

7. Shipping Costs

Return shipping costs are non-refundable unless the return is due to a defect or an error on our part.

8. Replacement Policy

In certain cases, we may offer a replacement instead of a refund, depending on product availability and condition.

9. Policy Updates

We reserve the right to modify or update this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Information

For any questions or concerns regarding returns or refunds, please contact us using the information available on our website.