Terms of service

1. Introduction

Welcome to Zimastore.net (Zima Herbal). By accessing or using our website, you agree to comply with and be bound by these Terms of Service. These terms govern your use of our website, products, and services.

By placing an order, you confirm that you have read, understood, and agreed to these terms.

2. About Our Products

Zima Herbal offers a range of herbal supplements and wellness products designed to support general health and well-being.

All product descriptions, images, and information are provided for general informational purposes only. We strive to ensure accuracy, but we do not guarantee that all content is error-free or complete.

3. Medical Disclaimer

All products sold on this website are not intended to diagnose, treat, cure, or prevent any disease.

  • Results may vary from person to person
  • Products should be used as per instructions
  • Consult a qualified healthcare professional before use, especially if:
    • You are pregnant or nursing
    • You have any medical condition
    • You are taking medication

Zima Herbal shall not be responsible for any adverse effects resulting from misuse or incorrect usage of products.

4. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into a binding agreement

5. Order & Payments

  • All orders are subject to acceptance and availability
  • Prices are listed in INR and may change without prior notice
  • We reserve the right to cancel or refuse any order at our discretion

Accepted payment methods may include:

  • Cheque
  • Scan-to-Pay (QR Pay)
  • Debit/Credit Cards
  • Net Banking
  • Cash on Delivery (if applicable)

6. Shipping & Delivery

We aim to deliver products within the estimated timeframe; however:

  • Delivery timelines may vary depending on location
  • Delays may occur due to courier issues, weather, or unforeseen circumstances
  • Once the order is shipped, responsibility transfers to the logistics partner

7. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information.

In general:

  • Returns are accepted only under specific conditions
  • Opened or used products may not be eligible for return
  • Refund timelines depend on the payment method

8. User Responsibilities

By using this website, you agree not to:

  • Provide false or misleading information
  • Engage in fraudulent transactions
  • Misuse or disrupt website functionality
  • Attempt unauthorized access to our systems

9. Intellectual Property

All content on this website, including:

  • Text
  • Logos
  • Images
  • Product descriptions

is the property of Zima Herbal and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limited of Liability

Zima Herbal shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Health-related outcomes from product usage
  • Delays or failures caused by third-party services

All products are used at the customer’s own discretion and risk.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

15. Contact Us

If you have any questions regarding these Terms, please contact us:

📧 Email: care@zimastore.net
📞 Phone: +1 727-966-2612
📍 Address: 400A,12 Ajit Singh House, Yusuf Sarai Commercial Complex, Near Green Park Metro Station Exit - 2, New Delhi - 110016